Yuri Kuznetsov
54 lines
2.2 KiB
Markdown
54 lines
2.2 KiB
Markdown
## Issues
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#### Guidelines
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When reporting a possible bug, provide detail steps so that we will be able
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to reproduce the issue. Steps to reproduce should be clear and unambiguous. Try not to use phrases like "very big bug",
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"huge issue", "useless feature", etc. No need to use exclamation marks as well.
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#### No support
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Note that we don't provide developer help or any kind of support on GitHub.
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For this, please use our [forum](https://forum.espocrm.com).
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#### Forum
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If you are very new to EspoCRM, it's probable that an issue you ran into is not a bug.
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Consider creating a topic on our [forum](https://forum.espocrm.com/forum/general) instead.
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#### Upgrade issues
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For upgrade-related issues, create a topic on the forum in the appropriate [section](https://forum.espocrm.com/forum/installation-and-upgrade-help). Upgrade-related issues posted on GitHub are removed.
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#### Project's best interest
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The issue tracker is for the benefit of the EspoCRM project. The project maintainers are going to handle issues in the project's best interest.
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The maintainers have right to close issues without explanation.
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#### Off-topic
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As we reference GitHub issues in release notes, we strive to keep them free of off-topic comments.
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#### Code-level issues
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If an issue is not reproducible by actions made via the UI but only by coding, the reporter is expected to have a clear
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understanding of its cause and to provide an explanation of it — unless the cause is obvious from the context.
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Otherwise, it's advisable to post on the forum in the Developer Help section.
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## Pull Requests
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We are open for contributions that are bug fixes and small improvements. If you would like to contribute something
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that is not a small fix, please reach out to maintainers before submitting your PR
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(by creating a GitHub issue or a forum post).
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Before we can merge your pull request, you need to accept our CLA [here](https://github.com/espocrm/cla).
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It's desirable that one PR solves one specific problem. Do not include code style changes to PRs
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(unless the main purpose of the PR is a code style fix).
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Branches:
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* *master* – the develop branch; new features should be pushed to here;
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* *fix* – the upcoming maintenance release; small fixes should be pushed to here.
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