When the CRM's readDocument returns success:false (scanned PDFs,
image-only DOCX, corrupted files), shira-hermes now:
1. Fetches the raw file bytes via new getDocumentBytes endpoint
2. Sends them to Claude Vision through ai-gateway:
- Images (PNG/JPG/TIFF/etc): direct vision call
- PDFs: render each page at 180 DPI via PyMuPDF, vision call per page
- DOCX: extract images from word/media/, vision call per image
New tool: read_document_ocr (explicit OCR request)
Existing tool read_document auto-falls-back to OCR on extraction failure.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
chaim
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