Real-world failures from prod sessions today:
* Shira called save_rule, EspoCRM returned 404 ("Controller AssistantRule
does not exist"), the tool returned a fail() result — and Shira told the
user "✅ כלל חדש נשמר". Same hallucination pattern as the document-content
incident yesterday, just on a different surface. Added an explicit
VERIFY-TOOL-RESULT block that says: read the tool result, if it starts
with ❌ or mentions שגיאה/נכשל/failed/error, report the failure honestly.
* When the user named a specific file in a case ("הודעה לבית הדין-...docx")
and list_documents only showed the case root with empty subfolders,
Shira reported "not found" instead of recursing into מסמכים/התכתבויות/
כללי/אסמכתאות. Then "fixed" it by permanently set_case_folder_path-ing
the root to a subfolder, which would have broken access to every other
document in the case. Added a SUBFOLDER SEARCH section to TOOL_RULES.
* The user noted that Shira's writing uses em-dashes (— U+2014) as a
primary separator, which is a strong "this was written by AI" tell.
Added a WRITING STYLE section banning em-dash and en-dash, mandating
hyphen-minus only when truly needed, and warning against dash pileups
and other AI tells.
Refs Task Master none (these are prompt-only changes, no schema impact).
Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
chaim
06b27e98a3