Taras Machyshyn
110 lines
3.4 KiB
PHP
110 lines
3.4 KiB
PHP
<?php
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/************************************************************************
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* This file is part of EspoCRM.
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*
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* EspoCRM - Open Source CRM application.
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* Copyright (C) 2014-2023 Yurii Kuznietsov, Taras Machyshyn, Oleksii Avramenko
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* Website: https://www.espocrm.com
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*
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* EspoCRM is free software: you can redistribute it and/or modify
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* it under the terms of the GNU General Public License as published by
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* the Free Software Foundation, either version 3 of the License, or
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* (at your option) any later version.
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*
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* EspoCRM is distributed in the hope that it will be useful,
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* but WITHOUT ANY WARRANTY; without even the implied warranty of
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* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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* GNU General Public License for more details.
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*
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* You should have received a copy of the GNU General Public License
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* along with EspoCRM. If not, see http://www.gnu.org/licenses/.
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*
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* The interactive user interfaces in modified source and object code versions
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* of this program must display Appropriate Legal Notices, as required under
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* Section 5 of the GNU General Public License version 3.
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*
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* In accordance with Section 7(b) of the GNU General Public License version 3,
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* these Appropriate Legal Notices must retain the display of the "EspoCRM" word.
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************************************************************************/
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namespace Espo\Modules\Crm\Tools\Case\Distribution;
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use Espo\Modules\Crm\Entities\CaseObj;
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use Espo\ORM\EntityManager;
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use Espo\Core\Utils\Metadata;
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use Espo\Entities\User;
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use Espo\Entities\Team;
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class LeastBusy
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{
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private EntityManager $entityManager;
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private Metadata $metadata;
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public function __construct(EntityManager $entityManager, Metadata $metadata)
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{
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$this->entityManager = $entityManager;
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$this->metadata = $metadata;
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}
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public function getUser(Team $team, ?string $targetUserPosition = null): ?User
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{
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$where = [
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'isActive' => true,
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];
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if (!empty($targetUserPosition)) {
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$where['@relation.role'] = $targetUserPosition;
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}
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$userList = $this->entityManager
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->getRDBRepository(Team::ENTITY_TYPE)
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->getRelation($team, 'users')
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->where($where)
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->order('id')
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->find();
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if (is_countable($userList) && count($userList) == 0) {
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return null;
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}
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$countHash = [];
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$notActualStatusList =
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$this->metadata->get(['entityDefs', 'Case', 'fields', 'status', 'notActualOptions']) ?? [];
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foreach ($userList as $user) {
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$count = $this->entityManager
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->getRDBRepository(CaseObj::ENTITY_TYPE)
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->where([
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'assignedUserId' => $user->getId(),
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'status!=' => $notActualStatusList,
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])
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->count();
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$countHash[$user->getId()] = $count;
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}
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$foundUserId = false;
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$min = false;
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foreach ($countHash as $userId => $count) {
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if ($min === false) {
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$min = $count;
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$foundUserId = $userId;
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}
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else if ($count < $min) {
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$min = $count;
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$foundUserId = $userId;
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}
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}
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if ($foundUserId !== false) {
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/** @var ?User */
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return $this->entityManager->getEntityById(User::ENTITY_TYPE, $foundUserId);
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}
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return null;
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}
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}
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