Taras Machyshyn
84 lines
2.5 KiB
PHP
84 lines
2.5 KiB
PHP
<?php
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/************************************************************************
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* This file is part of EspoCRM.
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*
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* EspoCRM - Open Source CRM application.
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* Copyright (C) 2014-2015 Yuri Kuznetsov, Taras Machyshyn, Oleksiy Avramenko
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* Website: http://www.espocrm.com
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*
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* EspoCRM is free software: you can redistribute it and/or modify
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* it under the terms of the GNU General Public License as published by
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* the Free Software Foundation, either version 3 of the License, or
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* (at your option) any later version.
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*
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* EspoCRM is distributed in the hope that it will be useful,
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* but WITHOUT ANY WARRANTY; without even the implied warranty of
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* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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* GNU General Public License for more details.
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*
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* You should have received a copy of the GNU General Public License
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* along with EspoCRM. If not, see http://www.gnu.org/licenses/.
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************************************************************************/
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namespace Espo\Modules\Crm\Business\CaseDistribution;
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class LeastBusy
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{
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protected $entityManager;
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public function __construct($entityManager)
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{
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$this->entityManager = $entityManager;
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}
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protected function getEntityManager()
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{
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return $this->entityManager;
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}
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public function getUser($team, $targetUserPosition = null)
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{
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$params = array();
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if (!empty($targetUserPosition)) {
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$params['additionalColumnsConditions'] = array(
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'role' => $targetUserPosition
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);
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}
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$userList = $team->get('users', $params);
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if (count($userList) == 0) {
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return false;
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}
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$countHash = array();
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foreach ($userList as $user) {
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$count = $this->getEntityManager()->getRepository('Case')->where(array(
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'assignedUserId' => $user->id,
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'status<>' => array('Closed', 'Rejected', 'Duplicated')
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))->count();
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$countHash[$user->id] = $count;
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}
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$foundUserId = false;
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$min = false;
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foreach ($countHash as $userId => $count) {
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if ($min === false) {
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$min = $count;
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$foundUserId = $userId;
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} else {
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if ($count < $min) {
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$min = $clunt;
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$foundUserId = $userId;
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}
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}
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}
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if ($foundUserId !== false) {
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return $this->getEntityManager()->getEntity('User', $foundUserId);
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}
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}
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}
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