diff --git a/application/Espo/Tools/Email/AddressService.php b/application/Espo/Tools/Email/AddressService.php
index 0f857eb5f0..1a4ac3af89 100644
--- a/application/Espo/Tools/Email/AddressService.php
+++ b/application/Espo/Tools/Email/AddressService.php
@@ -387,6 +387,7 @@ class AddressService
         }*/
 
         $queryBuilder->where([
+            'isActive' => true,
             'type!=' => [
                 User::TYPE_PORTAL,
                 User::TYPE_API,