SmartAssistant/files/custom/Espo/Modules/SmartAssistant/Services/OfficeContextBuilder.php

<?php

namespace Espo\Modules\SmartAssistant\Services;

use Espo\Core\Acl;
use Espo\ORM\EntityManager;
use Espo\Entities\User;

class OfficeContextBuilder
{
    private EntityManager $entityManager;
    private Acl $acl;
    private AlertCalculator $alertCalculator;

    public function __construct(EntityManager $entityManager, Acl $acl, AlertCalculator $alertCalculator)
    {
        $this->entityManager = $entityManager;
        $this->acl = $acl;
        $this->alertCalculator = $alertCalculator;
    }

    public function buildSummaryContext(User $user, array $thresholds = []): array
    {
        $summary = $this->alertCalculator->getSummary();
        $alerts = array_slice($this->alertCalculator->calculateAlerts($thresholds), 0, 20);

        return [
            'mode' => 'office',
            'summary' => $summary,
            'alerts' => $alerts,
            'casesByStatus' => $this->alertCalculator->getCasesByStatus(),
            'workloadByUser' => $this->alertCalculator->getWorkloadByUser(),
            'upcomingHearings' => $this->alertCalculator->getUpcomingHearings(7),
            'currentUser' => ['id' => $user->getId(), 'name' => $user->get('name')],
            'today' => date('Y-m-d'),
            'dayOfWeek' => date('l'),
        ];
    }

    public function buildCaseDrillDown(string $caseId, User $user): ?array
    {
        $case = $this->entityManager->getEntityById('Case', $caseId);
        if (!$case) return null;

        $caseData = [
            'id' => $case->get('id'), 'name' => $case->get('name'), 'status' => $case->get('status'),
            'type' => $case->get('type'), 'assignedUser' => $case->get('assignedUserName'),
            'court' => $case->get('cCourt'), 'courtCaseNumber' => $case->get('cCourtCaseNumber'),
            'judge' => $case->get('cJudge'), 'nextHearing' => $case->get('cNextHearing'),
            'lastActivityAt' => $case->get('cLastActivityAt'),
            'lastActivityType' => $case->get('cLastActivityType'),
            'lastActivityDescription' => $case->get('cLastActivityDescription'),
            'createdAt' => $case->get('createdAt'),
        ];

        $contacts = [];
        foreach ($this->entityManager->getRDBRepository('Case')->getRelation($case, 'contacts')->limit(0, 20)->find() as $c) {
            $contacts[] = ['name' => $c->get('name'), 'phone' => $c->get('phoneNumber'), 'email' => $c->get('emailAddress')];
        }

        $parentConditions = [
            ['parentType' => 'Case', 'parentId' => $caseId],
        ];
        $contactIds = $this->getCaseContactIds($case);
        if (!empty($contactIds)) {
            $parentConditions[] = ['parentType' => 'Contact', 'parentId' => $contactIds];
        }

        $tasks = [];
        foreach ($this->entityManager->getRDBRepository('Task')
            ->select(['id', 'name', 'status', 'dateEnd', 'assignedUserName'])
            ->where(['OR' => $parentConditions, 'status!=' => ['Completed', 'Canceled'], 'deleted' => false])
            ->order('dateEnd', 'ASC')->limit(0, 20)->find() as $t) {
            $tasks[] = ['name' => $t->get('name'), 'status' => $t->get('status'), 'dateEnd' => $t->get('dateEnd'), 'assignedUser' => $t->get('assignedUserName')];
        }

        $notes = [];
        foreach ($this->entityManager->getRDBRepository('Note')
            ->select(['id', 'post', 'createdAt', 'createdByName', 'type'])
            ->where(['parentId' => $caseId, 'parentType' => 'Case', 'type' => 'Post', 'deleted' => false])
            ->order('createdAt', 'DESC')->limit(0, 5)->find() as $n) {
            $notes[] = ['text' => mb_substr($n->get('post') ?? '', 0, 200), 'createdAt' => $n->get('createdAt'), 'createdBy' => $n->get('createdByName')];
        }

        return ['case' => $caseData, 'contacts' => $contacts, 'openTasks' => $tasks, 'recentNotes' => $notes];
    }

    private function getCaseContactIds(\Espo\ORM\Entity $case): array
    {
        $contactIds = [];
        $primaryContactId = $case->get('contactId');
        if ($primaryContactId) {
            $contactIds[] = $primaryContactId;
        }

        $contacts = $this->entityManager->getRDBRepository('Case')
            ->getRelation($case, 'contacts')
            ->select(['id'])
            ->find();

        foreach ($contacts as $contact) {
            $id = $contact->get('id');
            if (!in_array($id, $contactIds)) {
                $contactIds[] = $id;
            }
        }

        return $contactIds;
    }
}