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- Add create_call tool: records phone calls as Call entity (not Meeting) - Add AssistantRule entity: persistent behavioral rules the AI follows - Add save_rule tool: AI can save new rules when user requests them - Add systemInstructions to webhook: call vs meeting guidance, open question tracking - Add recentCalls to case context for AI awareness - Add AssistantRuleContextProvider: injects active rules per mode into context Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>