feat: initial SmartAssistant module — unified AI assistant with case memory

Merges CrmAssistant + OfficeAssistant into a single module with:
- Floating chat (FAB) with auto office/case mode detection
- CaseMemory entity for persistent per-case knowledge
- save_memory AI tool for proactive memory saving
- Auto-extraction hooks (status changes, hearings)
- AlertCalculator for office-level alerts
- Full conversation persistence via ConversationRepository
- RTL/Hebrew support throughout (fa_IR)

47 files, 0 dependencies on old modules.
This commit is contained in:
2026-03-23 14:38:49 +00:00
commit a148e0f99e
49 changed files with 3866 additions and 0 deletions
@@ -0,0 +1,167 @@
<?php
namespace Espo\Modules\SmartAssistant\Controllers;
use Espo\Core\Api\Request;
use Espo\Core\Api\Response;
use Espo\Core\Exceptions\BadRequest;
use Espo\Core\Exceptions\Forbidden;
use Espo\Core\InjectableFactory;
use Espo\Core\Acl;
use Espo\Modules\SmartAssistant\Services\SmartAssistantService;
use Espo\Modules\SmartAssistant\Services\CaseMemoryService;
class SmartAssistant
{
private InjectableFactory $injectableFactory;
private Acl $acl;
public function __construct(InjectableFactory $injectableFactory, Acl $acl)
{
$this->injectableFactory = $injectableFactory;
$this->acl = $acl;
}
private function getService(): SmartAssistantService
{
return $this->injectableFactory->create(SmartAssistantService::class);
}
private function checkAccess(): void
{
if (!$this->acl->checkScope('Case', 'read')) {
throw new Forbidden('No access to Case.');
}
}
public function postActionChat(Request $request, Response $response): array
{
$this->checkAccess();
$data = $request->getParsedBody();
if (empty($data->message)) {
throw new BadRequest('message is required.');
}
$mode = $data->mode ?? 'office';
$caseId = $data->caseId ?? null;
if ($mode === 'case' && empty($caseId)) {
throw new BadRequest('caseId is required for case mode.');
}
return $this->getService()->chat(
trim($data->message),
$mode,
$caseId,
$data->conversationId ?? null
);
}
public function postActionExecute(Request $request, Response $response): array
{
$this->checkAccess();
$data = $request->getParsedBody();
if (empty($data->conversationId) || empty($data->actionId)) {
throw new BadRequest('conversationId and actionId are required.');
}
return $this->getService()->executeAction(
$data->conversationId,
$data->actionId,
(bool) ($data->approved ?? false)
);
}
public function getActionSummary(Request $request, Response $response): array
{
$this->checkAccess();
return $this->getService()->getSummary();
}
public function getActionAlerts(Request $request, Response $response): array
{
$this->checkAccess();
return $this->getService()->getAlerts();
}
public function getActionHistory(Request $request, Response $response): array
{
$this->checkAccess();
$caseId = $request->getQueryParam('caseId');
return $this->getService()->getHistory($caseId);
}
public function getActionConversations(Request $request, Response $response): array
{
$this->checkAccess();
$type = $request->getQueryParam('type');
return $this->getService()->getConversations($type);
}
public function getActionConversationMessages(Request $request, Response $response): array
{
$this->checkAccess();
$key = $request->getQueryParam('conversationKey');
if (empty($key)) {
throw new BadRequest('conversationKey is required.');
}
return $this->getService()->getConversationMessages($key);
}
public function getActionSearchHistory(Request $request, Response $response): array
{
$this->checkAccess();
$query = $request->getQueryParam('query');
if (empty($query)) {
throw new BadRequest('query is required.');
}
return $this->getService()->searchHistory($query);
}
public function getActionCaseMemory(Request $request, Response $response): array
{
$this->checkAccess();
$caseId = $request->getQueryParam('caseId');
if (empty($caseId)) {
throw new BadRequest('caseId is required.');
}
$category = $request->getQueryParam('category');
$includeArchived = (bool) $request->getQueryParam('includeArchived');
$service = $this->injectableFactory->create(CaseMemoryService::class);
return $service->getMemoriesByCase($caseId, $category, $includeArchived);
}
public function postActionSaveMemory(Request $request, Response $response): array
{
$this->checkAccess();
$data = $request->getParsedBody();
if (empty($data->caseId) || empty($data->content)) {
throw new BadRequest('caseId and content are required.');
}
$service = $this->injectableFactory->create(CaseMemoryService::class);
$entry = $service->createMemory(
$data->caseId,
$data->category ?? 'key_facts',
$data->name ?? mb_substr($data->content, 0, 100),
$data->content,
$data->importance ?? 'normal',
'manual'
);
return [
'success' => true,
'id' => $entry->get('id'),
];
}
}